CSR & Environment

For Our Customers<Customer Assets>

Evaluations by our customers

The quality activities of the Sumitomo Metals Group have been highly evaluated by our customers, and we received a large number of awards and commendations during fiscal 2010.

Number of Technology and Quality Awards, and Commendations from Customers

Number of Technology and Quality Awards, and Commendations from Customers

Awards for outstanding quality from customers in fiscal 2010

Customer Industry Award Reason for award
Mitsubishi Heavy Industries, Ltd. Construction
machinery
Special Award Special award: Recognition of on-time delivery, quality, and costs
Daihatsu Motor Co., Ltd. Automotive Quality Excellence Award Company-wide programs for reducing the defect rate, improving the operating rate, and reducing inventory
Toyota Industries Corporation,
Toyota L&F Company
Automotive Certificate of Commendation Maintaining a high quality level (Zero bad deliveries in fiscal 2009)
Toyota Motor Corporation Construction materials Consecutive Quality Control Award for Toyota Housing Corporation Achievement of “zero missing items, defects, market claims, or late deliveries” quality target for five consecutive years
Toyota Motor Kyushu, Inc. Automotive Lexus Quality Award Maintaining a high quality level (three consecutive years)
TTX Company (USA) Railways Excellent Supplier Overall recognition of quality, including defects, on-time deliveries, and customer service
Panasonic Corporation Electric ECO -VC Gold Award Adoption of heat release steel sheet as heat sink material for ultra-thin TVs
Panasonic Corporation Construction materials ECO -VC Gold Award Weight reduction in beam materials for housing

Mitsubishi Heavy Industries, Ltd.

Kobe Shipyard & Machinery Works
Energy

Quality Assurance Activity

Excellent Manufacturer Award
High standard of quality (Zero mistakes in steel inspection certificates in fiscal 2009)
Toyota Motor Corporation Automotive

Letter of Appreciation

Quality target achievement and quality improvement activities (three consecutive years)
Toyota Motor Corporation Automotive Excellent Quality Management Award The first specialty steelmaker to be awarded, due to three consecutive years of Letter of Appreciation for Quality and five consecutive years of zero quality claims
Toyota Motor Corporation Automotive Excellent Quality Management Award Due to two consecutive years of Quality Award, and zero quality claims and quality default goal achievement in fiscal 2010
Mazda Motor Corporation Automotive  Superior VE/VA Proposal Award Cost improvement by VA proposal (total cost improvement by better product mix and technologies to relaxed quality standard)
Toyota Motor North America Inc. Automotive Excellent Quality
Award
High standard of quality

Toyota Motor Corporation

Consecutive Quality Control Award for Toyota Housing Corporation

Panasonic Corporation

ECO.VC Gold Award (double awards)

Letter of Appreciation from Toyota Motor Corporation

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